logo

Outlook Customer Manager

Outlook Customer Manager now rolling out with enhanced capabilities

The Outlook Customer Manager provides an easy way for small businesses to track and grow customer relationships from right within Outlook. We are pleased to announce the Outlook Customer Manager is now rolling out to all Office 365 Business Premium subscribers worldwide, and is also now available for Outlook on the web and Outlook for iOS. In addition, we’ve enhanced the Outlook Customer Manager to help you manage customer relationships more effectively, including intelligent reminders and integration.


More ways to access Outlook Customer Manager

We released Outlook Customer Manager for Outlook for Windows desktops and since then we have been working to expand the service across platforms. Now, we’re excited to announce the availability of Outlook Customer Manager for Outlook for iOS and Outlook on the web.

We know that access to customer information is often useful when you’re on the go. The Outlook Customer Manager add-in is now available in Outlook for iOS—gives you a quick view of a customer’s information or a deal in progress. To get started, under Add-ins, next to your email in Outlook for iOS, just tap the Outlook Customer Manager add-in. The standalone mobile app for the Outlook Customer Manager will allow you to take a detailed look at all your customers and deals and will be available in the iOS App Store in the coming weeks.

Get automatic reminders for emails containing customer inquiries

Within the busy day of a business owner, it’s easy to miss important emails from customers especially when you're heading down attending to urgent tasks. Outlook Customer Manager helps you stay on top of customer inquiries by understanding requests made in the email. When an email arrives, Outlook Customer Manager looks to see if it contains a request for a meeting, information or a file and automatically creates a reminder for you on the Today page.

Get started with one click

Getting started with Outlook Customer Manager is easy. We’re now rolling out to Office 365 Business Premium customers worldwide You’ll know the service is available for your Office 365 account when you see the Outlook Customer Manager icon on the home tab in Outlook for Windows, just click the icon to get started.